About Us




42 Years of Claims Experience

Richard began his insurance claims career in 1976 as a Field Adjuster for Eaton Adjustment & Appraisal  in Raleigh, NC.  In 1981, he relocated to Myrtle Beach, SC and took the position of  Claims Manager for Will Darrah & Associates.  In 1986 he moved to Melbourne, Florida where he served as Claims Manager for United Southern Assurance Company.  In 1992, Richard furthered his career in the position of Claims Manager with United National Group of Philadelphia, PA. After years of working for various companies, Richard formed his own company (American Claims Associates, Inc.) in Melbourne, FL in 1996. Richard stepped aside from his business in 2008 and moved to Mooresville, NC in order to take care of his Mother.  While in NC, Richard and his wife, Jane, opened four antique malls.  After the death of his Mother, he sold that business and in 2018, purchased Acme Claims Services, LLC from his long-time friend and colleague, Chuck Keller.  Now operating under the name of Acme Claims Associates, Richard has offices not only in Las Vegas but also in Myrtle Beach, SC, Kingman AZ and Melbourne, FL

Email:  rcarter@acmeclaims.com



Vice President of Claims

50+ Years of Claims Experience

Chuck's long-standing insurance claims career began in 1964 with State Auto & Casualty Underwriters of Denver, CO.  In 1971, he formed Greer-Keller Claim Service of Oklahoma City, OK.  Later in 1996, he formed Kelco Claim Service in Las Vegas, NV.  In 2005, administrative changes to Kelco formed American Claims Management Enterprises (ACME).  In 2007, ACME was changed to Acme Claims Service LLC with Chuck as the Owner/Manager.  Chuck ran a very successful business but felt the time had come to turn the command of the business over to someone else.  After considering several options,  in 2018, Chuck sold his business to his old friend, Richard Carter.    He continues to be a valued part of the company in his role as VP of Claims.

Email:  ckeller@acmeclaims.com



Vice President of Operations

48 Years of Administrative Experience

After graduating from college in 1970, Jane began working at the Charlotte, NC Police Department in Personnel & Training and Budget.  In 1980 after relocating to Myrtle Beach, SC, Jane worked in the Association Management Division of Chicora Development.  She became a real estate agent in Melbourne, FL in 1986 and later worked for MainLine Desktop Publishing Company in  PA before going back to Florida to further her real estate career.  In 2008, Jane and Richard moved to NC where they owned and managed four antique malls.  In 2018, Jane joined Acme Claims Associates and plays a vital role in the day-to-day operations as VP of Operations for all Acme offices.

Email:  jcarter@acmeclaims.com



Claims Manager - Las Vegas Office

47 Years of Claims Experience

Steve, a former member of the US Navy, has worked for AcmeE Claims  since 2003.  His insurance claims experience goes back to 1971 as material damage supervisor with Capco.  Steve has worked in supervisory positions with several other insurance companies in California, including claims at A.I.A.C. Transport and Transit Casualty.  He also served as the Vice President of Claims with Sterling Casualty.

Email:  stoth@acmeclaims.com



Claims Manager - Kingman, AZ  Office

32 Years of Claims Experience

David  came to work for Acme Claims in 2009.  His claims career began in 1986 with Farmers Insurance Company in Kingman, AZ.   He has also worked as an investigator with a law firm, as a branch manager with Kelco Claims and as a multi-line adjuster with Farm Bureau Insurance.  In addition to having a Bachelor's Degree in Psychology, David owns his own airplane which is often used in specialty field claims.

Email:  d.amspoker@acmeclaims.com



Administrative Assistant

50+ Years of  Secretarial Experience

Barbara has been employed at Acme Claims since 2000. She began her career with Interstate Detective Agency in Chicago, IL. Later on she was in the Research & Development division of Helene Curtis where she served as an Administrative Professional.   Barbara is experienced & proficient in transcribing recorded statements and captioned reports.  She has a vast knowledge of the business and is an asset to Acme.

Email:  bpignato@acmeclaims.com


Peggy Martin
Property & Cargo Claims Manager

Property & Cargo Claims Manager

7 Years of Experience in Claims & Legal Auditing

Peggy served as a Paralegal for Hall, Booth, Smith & Slover Attorneys at Law from 2000 to 2004.  She then established her own business in retail sales.  In 2006, she served as SVP REgional Retail Leader for Centennial Bank until purchasing Drase Adjusting Service in 2017.  Acme Claims Associates is proud to have Peggy on board.

Email:  pmartin@acmeclaims.com



Claims Adjuster

20+ Years of Adjusting Experience

Guy has been an insurance adjuster for many years.  He lives in Little River, SC and is quite knowledgeable in his field.  In addition to his knowledge of claims in general, Guy is quite the expert when it comes to marine claims; i.e, boats, etc.  His assistance with storm damage claims in NC and SC has been particularly valuable to Acme Claims Associates.

Email:  gcrenshaw@acmeclaims.com



Building & Repair Consultant

30+ Years of Building Construction Experience

Acme Claims Associates is excited to have Scott Bell as part of our team.  Scott serves as a Consultant on property losses in NC & SC.  He is experienced in home building and construction.  This has been a definite advantage on storm claims as well as any commercial or residential claims.

Email:  sbell@acmeclaims.com



Cable Consultant

35+ Years of Cable Experience


Rob is our cable expert.  He has worked in the cable business starting with Cox Cable back in the 1980's and eventually formed his own company.  After storm damage, he plays an important role in the coordination of cable services for the insured's benefit in claim settlement.




Director of Client Relations

35 Years of Experience

Terry was employed by Acme Claims Associates to assist with generating new clients.   She is a "people person" in every way and knows how to effectively communicate with present and perspective clients.  Her years in the shipping and receiving end of transportation is a big asset.




Field Adjuster/Appraiser

We are always looking for experienced claims adjusters/appraisers who want to be a part of an established claims company.  The ideal candidate would have experience in heavy equipment claims and other types of commercial auto claims, property claims and liability.  Must be willing to work as needed on an independent contractor basis.

Send email with resume to: